Accessibility Statement - Sysco

Accessibility Statement

Sysco Ireland is committed to making its website accessible, in accordance with the European Accessibility Act (Directive 2019/882). 

This accessibility statement applies to content published on https://syscoireland.com/ 

Compliance Status 

This website is partially compliant with the Web Content Accessibility Guidelines 2.1 level AA, due to the non-accessible content listed below. 

Non-Accessible Content 

Despite our best efforts to ensure the accessibility of Sysco Ireland website, we are aware of some limitations, which we are working to fix within 3–6 months. Please contact us if you encounter an issue not listed below. 

The content listed below is non-accessible for the following reasons: 

  1. Images and Media
  • Some images do not have appropriate alternative (alt) text. 
  • Decorative images may not be marked up correctly to be ignored by screen readers. 
  • Some icon-based links/buttons are not labelled for screen reader users. 
  1. Navigation and Structure
  • Some interactive elements (e.g. sliders, modals, drop-down menus) may not be fully operable via keyboard alone. 
  • Focus indicators may be missing or not clearly visible. 
  • The site structure may lack semantic HTML (e.g., missing headings or ARIA roles). 
  1. Forms
  • Form fields may not have associated labels or accessible names. 
  • Error messages are not always programmatically associated with form fields. 
  • Some required fields are not announced correctly by assistive technologies. 
  1. Colour and Contrast
  • Some text may have insufficient colour contrast against the background. 
  1. PDFs and Other Documents
  • Linked PDF or downloadable documents may not be fully accessible (e.g., missing tags, not structured properly). 
  1. Third-party Content
  • Third-party widgets, plug-ins, or embedded content may not be fully accessible. 

Preparation of this Accessibility Statement 

This statement was prepared on 13 June 2025. 

External Evaluation 

An independent accessibility audit is currently in progress. The assessment follows WCAG 2.2 AA standards. This statement will be updated upon completion of the audit. 

​​The statement was last reviewed on 28 June 2025. 

Feedback and Contact Information 

We welcome your feedback on the accessibility of Sysco Ireland website. If you encounter any accessibility barriers or require information in an alternative format, please contact us: 

Email: irl-onlineordering@sysco.com 

Phone: +353 (0)69 20200 

Postal Address: Sysco, Newcastle West, Limerick, Ireland, V42 XC04 

We aim to respond to accessibility feedback within 15 business days.